Last Update: May 20, 2023
Effective Date: 2023-02-22
Applicable Software: Crosser ("this software" or "this APP")
Last Update: May 20, 2023
Effective Date: 2023-02-22
Applicable Software: Crosser ("this software" or "this APP")
Future Software Privacy Policy
This software is a software product and service provided by Future Quanpingtong Intelligent Technology Group Co., Ltd. (hereinafter referred to as "we" or "Future") located in Room 1303, Building 4, District D, Shuguang Star City, No. 8 Xiongzhuang Road, East Lake New Technology Development Zone, Wuhan. This Privacy Policy sets out how we collect, use, disclose, process and protect the information you provide to us through our client's application suite when you use our products and services. If we ask you to provide certain information in order to verify your identity when using our products and services, we will collect and use that information in accordance with this Privacy Policy and/or our User Agreement. You should have a thorough understanding of our personal data collection and use practices and be confident that you are ultimately in control of the personal information you provide to us. If you need to read the content of this Privacy Policy repeatedly, you can access it through the following paths: Path 1: Open the Crosser app - click "Me" - click "Settings" - click "Privacy Policy" to view, Path 2: After connecting the glasses, go to "Settings" - click on "User Help" - select "User Privacy Policy" to view or request the relevant version through our contact details below.
The use of our products and services means that you have read, approved and accepted all the terms and conditions set forth in this Privacy Policy. We strictly abide by the provisions of laws and regulations and our agreements with users, and collect and use the information you provide voluntarily or arising from the use of the Services in accordance with this Privacy Protection Guide as described below. to provide you with services, optimize our services and secure your account. If we use your personal information beyond the purpose stated at the time of collection and are directly or reasonably related to it, we will inform you again and obtain your express consent before using your personal information.
1. Definition:
1.1 Personal Information: refers to data that identifies a specific individual after the information itself or in contact with other information of the individual that we have access to. Such personal information includes your name, address, telephone number and e-mail address.
1.2 Personal sensitive information: refers to personal information including ID number, personal biometric information, bank or other fund account number, property information, whereabouts, transaction information, children under the age of 14 (inclusive) and other personal information.
1.3 Individual users: refers to individuals who use personal mobile phone numbers and other means to register and use this software.
1.4 Enterprise users: refers to individuals or organizations that register, log in, use this software products and services and obtain management authority, including but not limited to legal persons, government agencies, other organizations, partnerships or individual industrial and commercial households, etc. (hereinafter referred to as "enterprise users"); Enterprise users may invite and authorize individual users to join the enterprise organization as its end users.
1.5 End user: refers to an individual or individual user who has opened the software service by an enterprise user, or is invited by an enterprise user to join an enterprise organization, and uses the software. When an enterprise user invites you to join the enterprise organization as an end user, you receive the invitation and can choose whether or not to join the enterprise user.
1.6 Enterprise user administrator: refers to an individual designated by the enterprise user and has the authority to operate the enterprise user management background system; Enterprise user administrators can be one or more people.
1.7 Data controlled by the enterprise: refers to the information and data submitted or generated by the enterprise user and the end user of the enterprise user during the use of this software, including the information submitted by the enterprise user or required by the end user, the information assigned by the enterprise user to the end user, And the information submitted by the end user to the enterprise user to complete the work needs and meet the daily management needs of the enterprise.
1.8 Future: refers to Future Quanpingtong Intelligent Technology Group Co., Ltd., the provider of this software and service.
2. Rules for the Collection and Use of Personal Information
In order to provide you with our services, we will require you to provide the personal information necessary to provide you with the services, and our information collection and use rules are divided into two parts: necessary information and non-essential information required for business functions. We collect the following types of information (whether it is personal information or not), and we will not collect or use your personal sensitive information unless we have your explicit consent, and the personal sensitive information will be highlighted in bold and underlined in this Policy.
2.1 The business functions we provide rely on some information to operate. If you choose to use this business function, you will need to provide us with or allow us to collect the necessary information, including:
| No. | Business Type | Business function | Types of Personal Information | Purpose of Information Collection | Remarks |
|---|---|---|---|---|---|
| 1 | Basic business | User account login | Phone number | Establish this service account for account registration, login, and sending SMS | |
| 2 | Basic busines | Server access | IP Address, Wireless Network, Internet Connection Status | Help you connect to our servers, and understand and diagnose your connection status with this service | |
| 3 | Basic business | Control Future Smart Mirror | Gyroscope, acceleration sensor information | When connected to Crosser smart glasses, you can use the collection control smart glasses | |
| 4 | Expansion of business | Application Installation | App List | Obtain the list of currently installed applications, and provide you with application recommendation, update, and download services adapted to Crosser glasses | |
| 5 | Expansion of business | Laiya Community | Account information, IP address information | Publish and review the user-published content; |
2.2 When you use the business functions involved in the software, our software will apply for the following system permissions related to personal information from you, and if you do not authorize it, we will not be able to provide the business functions. In addition to the above permissions, you can choose whether to grant other system permissions to the software:
| No. | Business Type | Corresponding System Permissions | Open Permission Purpose | Remarks |
|---|---|---|---|---|
| 1 | Audio service | Recording Permissions | Provide you with voice command services, which are convenient for you to directly operate FOS voice assistants and offline voice commands through voice. If you do not enable the corresponding permissions, you will not be able to use related functions. We only use your recording information for voice wake-up and voice command operations, and we do not collect recording information with your personal information. If you do not want this function, you can turn off the voice function at any time in the settings | |
| 2 | Access Photos and Media | Access Permissions | Read and save pictures, audio and video content | |
| 3 | Access All Files | Access Permissions | Read local storage data, such as 3D videos, subtitles, 3D models, etc., so that you can access or play them in the future smart mirror. | |
| 4 | Display Notifications | Notify Permissions | Notify you of the latest AR apps and games; | |
| 5 | App Installation | Install App Permissions | Download and install the AR app via Google paly or App store | |
| 6 | Network | Request Background Resource | Access to user-uploaded video files via Crosser | |
| 7 | Network | Request Device Network Status | Prompt users based on network status | |
| 8 | Background Services | Request Phone Background Permissions | Detect version updates and pushes |
A total of 8 system permissions.
2.3 You understand that for the personal information in the data controlled by the enterprise, the enterprise user is the controller of the personal information, we only deal with it according to the instructions of the enterprise user (including the operations carried out by the enterprise user and the enterprise user administrator through the management background, etc.) and the agreement between us and the enterprise user. If you have any questions or comments about the purpose, scope and use of the above enterprise-controlled data, you understand and agree that you should contact the enterprise or enterprise user administrator to which you belong.
2.4 In order to realize some functions of the software, we may have embedded a third-party SDK in the software. We will carefully evaluate the purpose of data sharing by related parties and third parties, conduct a comprehensive assessment of the security capabilities of these partners, and require them to comply with the cooperation legal agreement. We will strictly monitor the security of software tool development kits (SDKs), application program interfaces (APIs), and H5 used by partners to obtain information to protect data security. And when sharing your personal information with our related parties and third parties, you need to obtain your authorization and consent, unless the shared personal information is de-identified information, and the sharing third party cannot re-identify such information as a natural person subject. If related parties and third parties use the information for purposes beyond the scope of the original authorization and consent, they need to obtain your consent again. If there is any relevant information about this third-party SDK in the future, we will update it in the following table:
Table 2.1 Third-party SDKs of Android_1.9.0__ (version number) version __Crosser__ (name) Third-party SDKs involved in the transfer of personal information:
| No. | Name of Third Party SDK/API/H5 | Purpose of Information Collection | Types of Personal Information | Third-party SDK Companies and Websites |
|---|---|---|---|---|
| 1 | Youmeng SDK | Collecting equipment information to provide statistical analysis services; Calibrate report data accuracy through geographical location to provide basic anti-cheating capabilities | Provide SDK service device information and rough location based on the device (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI/geographic location, etc.) | Youmeng (Beijing Ruixun Lingtong Technology Co., Ltd.) https://www.umeng.com/?utm_source=sem&utm_medium=baidu&utm_content=ppum2jq18&utm_campaign=bau&bd_vid=7813851558927973330 |
| 2 | IFlytek Voice SDK | Collect microphone voice information and complete voice assistant function | Device-based SDK services | IFlytek Incorporated https://www.iflytek.com/index.html |
| 3 | Unity3d | Provide Unity Engine Services | Provide 3D rendering engine services based on SDK IDFA (such as licensing), IMEI, Android ID, running process, MAC, IMSI, Android Ad ID, IP address, device manufacturer and model, operating system and version, SD card data; | Unity China https://unity.cn/legal/china-privacy-policy |
| 4 | Tencent Open Platform SDK (WeChat SDK) | Share pages to WeChat chat and Moments | Provide WeChat chat and Moments sharing function device identification information (MAC address, IMEI/IMSI) based on SDK | Tencent Company https://developers.weixin.qq.com/doc/oplatform/Mobile_App/Resource_Center_Homepage.html |
| 5 | Alibaba Cloud SDK | Alibaba Cloud Object Storage Service, File Upload | Display and provide downloadable content to users through Alibaba Cloud SDK Device identifier (device model, operating system version, device settings, MAC address, IMEI, IDFA, OAID and other device identifiers and other software and hardware characteristics), device location (IP address, GPS location and sensor information such as Wi-Fi access point, Bluetooth and base station that can provide relevant information) Device identifier, access network, access camera, storage, file reading and writing | Alibaba Cloud https://help.aliyun.com/document_detail/103075.html?spm=5176.11065259.1996646101.searchclickresult.6fc9120ewVbthO |
What information is collected and how it is used: We and third-party service providers use technologies such as cookies, tags, and scripts. These technologies are used to analyze trends, administer the site, track users' site activity, and gather demographic information about the user base as a whole. We receive individual and aggregate reports from these companies based on their use of the technologies described above. Log files: As with most Web sites, we collect specific information and store it in log files. Such information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), reference/exit pages, operating system, date/time stamps, and clickstream data. We do not link automatically collected data to other information we collect about you.
Advertising: We work with third-party service providers to display advertisements on our websites or manage our advertisements on other websites. Our third-party service providers may use technologies such as cookies to collect information about your activities on their websites or other websites to serve you advertisements based on your browsing activity and interests. Mobility Analytics: In some mobile applications, we use mobility analytics software to better understand how our mobile software functions in your phone. This software may record information such as how often you use the application, events that occur within the application, cumulative usage, performance data, and where the application crash occurred. We will not link the information stored within the analytics software to any personal information you submit in the mobile app.
Local Storage-HTML5/Flash: We use local storage objects (LSOs), such as HTML5 or Flash, to store content and preferences. Depending on your web browsing behavior, third parties who work with us to provide certain features or place advertisements on the Site also collect and store relevant information through HTML5 or Flash cookies. Various browsers provide their own administrative tools for deleting HTML5 local storage objects. To manage Flash cookies, click here.
2.6 In accordance with relevant laws, regulations and national standards, we may collect and use your relevant personal information without your authorization and consent under the following circumstances:
1) Information related to our performance of obligations under laws and regulations;
2) Information directly related to national security and national defense security;
3) Information directly related to public safety, public health, or major public interests;
4) Information directly related to criminal investigation, prosecution, trial and execution of judgments;
5) Information necessary to protect the life, property and other major legitimate rights and interests of you or other individuals, but it is difficult to obtain the authorization and consent of the individual;
6) Personal information involved is disclosed to the public by yourself;
7) Information necessary to sign and perform the contract according to your requirements;
8) Information that collects personal information from legally and publicly disclosed information, such as legitimate news reports, government information disclosure, and other channels;
9) Information necessary to maintain the safe and stable operation of the products or services provided, such as discovering and disposing of faults of products or services; and
10) Other circumstances stipulated by laws and regulations.
Please understand that the functions and services we provide to you are constantly updated and developed. if a function or service is not in the above description and your information has been collected, we will separately explain to you the content, scope and purpose of the information collection through page prompts, interactive processes, website announcements, etc., in order to obtain your consent.
3. Information Storage
3.1 Where the information is stored:
Unless you explicitly inform us that you are a user outside China, we will store the user's personal information collected in China in accordance with laws and regulations. After you inform us of your country or region, we will store your data in accordance with the laws of your country or region, but we may ask you to bear the corresponding data storage fees (such as the cost of setting up a server in your country or region).
At this time, we do not transfer or store your personal information across borders. If cross-border transmission or storage is required in the future, we will transfer and store it in accordance with the requirements of relevant laws and regulations.
3.2 Information storage period:
We will only retain your personal information for as long as necessary to achieve the purposes stated in the cost policy, unless there is a mandatory retention requirement by law. Our criteria for judging the aforementioned period include:
Complete the service purposes related to you, maintain corresponding service and business records, and respond to your possible inquiries or complaints;
Guarantee the safety and quality of our services to you;
Whether you agree to a longer retention period;
Whether there is any other special agreement on the duration of the reservation.
After your personal information exceeds the retention period, we will delete your personal information or anonymize it according to the requirements of applicable law.
For some enterprise-controlled data (such as chat records, files, etc.) that enterprise users can set their own retention period, we will retain relevant information according to the settings of enterprise users, and we will not view or use the chat records and files retained by enterprise users without the consent of the right holder.
3.3 Information deletion and anonymization
If the platform service decides to stop operating, we will stop collecting your personal information after the relevant service ceases to operate. We will serve you a notice of cessation of operations in the form of an announcement. Your personal information already held will be deleted or anonymized.
4. Information We Share
4.1 We strictly restrict the sharing of information in accordance with laws and regulations. We do not sell any personal information to third parties.
4.2 In order to enable you to easily use the services related to this software, with your express consent or active choice, your information may be shared among various service providers. We will use security protection measures such as encryption, anonymization, and de-identification to ensure your information security. Your express consent will be sought again once the sharing of your sensitive personal information is involved.
4.3 For the sole purpose of external processing, we may share your personal information with third-party partners (which may include our application developers, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and other business partners) to process the above information for us in accordance with our instructions, privacy policy, and other relevant confidentiality and security measures, and for the following purposes:
1) Provide you with our services;
2) Achieve the purposes described in the section "How we use the information collected from you";
3) Fulfill our obligations and exercise our rights under this Policy; and
4) understand, maintain, and improve our services.
If we share your information with the above-mentioned third parties, we will use encryption, anonymization and other means to ensure the security of your information. We guarantee to share only personal information necessary to provide services to you for legitimate, legal, necessary, specific, and explicit purposes.
4.4 With the continuous development of our business, when mergers, acquisitions, asset transfers and other transactions result in sharing your personal information with third parties, we will inform you of the relevant situation through push notices, announcements, etc. Continue to protect or require new managers to continue to protect your personal information according to the standards required by this policy.
4.5 We may disclose to the public and share with our partners statistically processed information that does not contain identifying content to understand how users use our services or to inform the public about the overall usage trends of our services.
4.6 We may disclose your personal information for the following purposes:
1) Comply with applicable laws and regulations and other relevant provisions;
2) Directly related to national security and national defense security;
3) Directly related to public safety and public health;
4) Comply with the provisions of criminal investigations, prosecutions, court judgments or rulings and other legal proceedings;
5) Comply with the requirements of relevant government authorities or other legally authorized organizations;
6) Reasonable and necessary use to implement relevant service agreements or this policy, safeguard social and public interests, and protect the personal and property safety or other legitimate rights and interests of our customers (including you), us or our affiliates, other users or employees.
7) The personal information involved is disclosed to the public by yourself;
8) Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
5. Information Security
5.1 Safety Protection Measures
We promise to keep your personal information safe. With a view to preventing unauthorized access, disclosure, or other similar risks, we have put in place reasonable processes of physical, electronic, and administrative measures to protect the information we collect from your mobile device and on our website. We will take all reasonable steps to protect your personal information.
The technical protection measures we use include but are not limited to firewalls, encryption (such as TLS), de-identification or anonymization processing, access control measures, etc.
5.2 Security incident handling measures
In the event of security incidents such as personal information leakage, damage, or loss, we will activate emergency plans to prevent the expansion of security incidents. After a security incident occurs, we will promptly inform you of the basic situation of the incident, the disposal measures and remedial measures we will take or have taken, as well as our suggestions for you in the form of push notifications, emails, telephone calls, etc. in accordance with the requirements of laws and regulations. If it is difficult to achieve one-by-one notification, we will issue warnings through announcements and other means.
5.3 What can you do about it?
We will take all feasible measures to protect your personal information. However, you should be aware that the use of the Internet is not always secure and, therefore, we cannot guarantee the security or integrity of any personal information when transmitted in both directions over the Internet.
What you can do is not disclose your login password or account information to anyone unless that person is duly authorized by you. Whenever you log in to our website or mobile application as a user of your Future account, in particular on someone else's computer or public Internet terminal, you should always log out at the end of your session.
We are not responsible for security omissions caused by your failure to maintain the privacy of personal information and causing third parties to access your personal information. Notwithstanding the foregoing, you must notify us immediately in the event of any unauthorized use of your account by any other user of the Internet or any other breach of security.
Your assistance will help us protect the privacy of your personal information.
6. Your Rights
If you wish to access, update, delete, withdraw authorized consent or correct your personal information, please contact us by letter or email the email address provided below. Responsible department: [Future User Privacy Protection Group], email: [fos@future.top], we will process your request within 15 working days.
6.1 Access, update, delete or correct your personal information
You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, you will be asked to verify your identity before we process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time period stipulated by the law used.
We generally provide these services free of charge, but reserve the right to charge a reasonable fee for your data access request.
If you think that we have processed your personal information in violation of laws and administrative regulations or our agreement with you, you can contact us through the contact information below and request to delete the relevant personal information, and we will inform you after verifying the information Relevant processing results. You can submit an application to your business administrator to delete your personal information if you are a business end user.
More details related to personal information in your Future account can be accessed and changed by logging into the account from your device.
6.2 Withdrawal of Consent
You may withdraw the consent previously granted to us for specific purposes, including the collection, use and/or disclosure of your personal information in our possession or control, by submitting a request. Depending on the specific service you are using, you can contact us through the contact information in these Terms for relevant operations. We will process your request within a reasonable time after you make your request and, in accordance with your request, will no longer collect, use and/or disclose your personal information thereafter.
Depending on the extent to which you withdraw your consent, you may not be able to continue to enjoy Future's products or services. However, your decision to withdraw your consent or authorization will not affect the validity of our previous personal information processing activities based on your consent.
7. Protection of Minors
We attach great importance to the protection of minors' personal information. Our products, websites and services are mainly intended for adults, if you are a child under the age of 14, you should obtain the consent of your guardian (such as your parents) before providing us with your personal information. We do not knowingly allow children to register their own accounts or provide us with personal information without the consent of their guardians. If you are a minor over the age of 14, you should obtain the consent of your guardian or confirm your consent to this Privacy Policy before providing us with your personal information.
We will only use, provide or publicly disclose the information when permitted by laws and regulations, with the explicit consent of the minor's guardian, or when it is necessary to protect the minor. If we become aware that we have collected personal information from children beyond the scope described above, we will try to delete the relevant data as soon as possible.
If you are the guardian of a minor, please pay attention to whether the minor under your guardianship is using the services of this software after obtaining your authorization and consent. If you have questions about the personal information of the minor under your guardianship, please contact us using the contact details in Section 9.
8. Others
8.1 Prioritization
If you have agreed to other agreements to which the Software applies and there is an inconsistency between such other agreements and this Privacy Policy, the privacy agreement regarding the Software will be governed by this Privacy Policy.
8.2 Applicable law
This Privacy Policy shall be governed by the laws of the People's Republic of China.
8.3 Update of Privacy Policy
We conduct periodic reviews of our Privacy Policy and may update this Privacy Policy to reflect changes to our information practices. If we make material changes to this Privacy Policy, we will notify you by email (sent to the email address specified in your account) or by posting it on all of our websites or via a mobile device so that you are aware of the information we collect and how we use it. Such Privacy Policy changes will apply as of the effective date set forth in the notice or on the Site. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Products and the Services on your phone, glasses and/or any other device will be deemed to be acceptance of the updated Privacy Policy. We will ask for your consent again when we collect more personal information from you or when we wish to use or disclose your personal information for a new purpose.
8.4 Third Party Terms and Conditions
Our Privacy Policy does not apply to products and services provided by third parties. Our products and services may include third-party products and services, as well as links to third-party websites. Your information may also be collected when you use these products or services. When you are about to use the third-party products and services, we will remind you of the privacy policy of the third-party products and services, or send the necessary information to the third party through anonymization, so that the third party can open the corresponding services for you. Therefore, we strongly recommend that you take the time to read that third party's privacy policy as you would read ours. We will do our best to ensure that third parties protect your personal information in a manner no less than our Privacy Policy, but we are not responsible for how third parties use the personal information they collect from you, and we have no control over their use. Our Privacy Policy does not apply to other applications linked through our Services.
8.5 Assistance in dispute resolution
If you are a qualified intellectual property complainant and have filed a complaint, only by sharing your information can we provide the services you have requested, or assist with your dispute or controversy with others. If you are a Respondent, for example, an audio or video content you created on our Platform is alleged to have infringed intellectual property rights or violated the content. If any party to the transaction complains, a judicial authority or an administrative law enforcement agency makes a request for information disclosure, we will provide the contact information and necessary personal information of the complained user to the above-mentioned agency as the case may be, so as to facilitate the resolution of the dispute. Our platform will only fulfill the corresponding obligation of assistance if it is expressly provided for by law.
9. Contact Us
If you have any comments or questions about this Privacy Policy, or if you have any questions about our collection, use, or disclosure of your personal information, please contact us using the following contact information: Responsible department: [Future User Privacy Protection Group], E-mail: [fos@future.top]
We will review the issues involved as soon as possible and reply as soon as possible after verifying your user identity.
Thank you for taking the time to learn about our Privacy Policy!